Accessibility Statement — Gardener Parsons Green

We are committed to making the Gardener Parsons Green venue welcoming and usable for everyone. This accessibility statement explains our standards, the steps we take to support visitors to the Gardener at Parsons Green and how we approach improvements across the Parsons Green gardener site. Our aim is to provide clear information about physical access, online resources and event accommodations so that all guests can plan their visit with confidence.

We use a combination of inclusive design principles and staff training to support an accessible Gardener Parsons Green location. Where possible we provide alternative formats, quiet spaces and adjustable seating arrangements. Staff are regular participants in accessibility awareness briefings to ensure on-site assistance is provided respectfully and proactively. We also monitor access routes and signage in the Parsons Green gardener area to reduce obstacles and clarify wayfinding.

Our digital accessibility commitments include following WCAG 2.1 AA guidelines as a baseline for online content about Gardener Parsons Green. We continuously test pages for contrast, responsive layouts and semantic structure. The digital team runs periodic manual and automated checks and logs improvements to ensure the information about the Gardener in Parsons Green area is perceivable, operable, understandable and robust for a wide range of users.

Assistive technologies and screen-reader support

We design content with screen-reader users in mind, using semantic HTML, ARIA landmarks where appropriate, meaningful link text and clear heading hierarchies. Our online descriptions and venue notices aim to be concise and descriptive so that screen-reader users visiting the Gardener Parsons Green site can easily locate essential details such as entrance points, accessible toilets and assistance availability. Screen-reader compatibility is a key requirement for our site content and event information.

In-person, our team can offer guidance to support blind or partially sighted visitors attending events at Gardener Parsons Green. We maintain tactile route information where feasible and ensure that printed materials are available in large print or other requested formats. We also encourage advance contact so we can arrange the most appropriate accommodations prior to arrival.

Keyboard navigation is supported across our online presence and on-site systems. Common features include:

• Tab order and focus management to move logically through content;
• Visible focus indicators to show which element is active;
• Skip links and ARIA landmarks to jump to main content quickly;
• Keyboard operable menus, forms and booking tools to support users who do not use a mouse.

On-site accessibility features

Our accessible Gardener Parsons Green area includes level access where possible, accessible toilets, seating with clear circulation space and staff trained to assist with mobility or sensory needs. For temporary events we assess the layout to maintain accessible routes and provide clear signage. We regularly review external paths and lighting around the Parsons Green gardener location to reduce trip hazards and improve orientation for all visitors.

If you have specific accessibility needs related to a visit to Gardener Parsons Green, please get in touch in advance using the venue's public contact channels listed on your booking confirmation or event information. You may request alternative formats, mobility assistance, or other reasonable adjustments. While we cannot publish direct contact details in this statement, staff on arrival can also connect you with our accessibility coordinator to make immediate arrangements.

We continually seek to improve accessibility for the Gardener at Parsons Green and welcome reports of barriers or suggestions for enhancement. Where problems are identified we prioritise timely fixes and clear communication about progress. Our commitment is ongoing: we review policies, update training and test changes so that the Gardener Parsons Green experience becomes more inclusive over time. If you need assistance on the day of a visit, please ask a member of staff who will be happy to help.